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5 Best Assisted Living Facilities in Springfield, MA

Springfield offers a supportive and vibrant community ideal for seniors seeking assisted living options. These are the top-rated assisted living facilities in the city.

Selecting an assisted living facility is a significant decision. In Springfield, families and their loved ones have excellent options to consider. This article explores the best assisted living facilities to help you find the best community for your loved one.


Heritage Woods

9.8/10 (89 reviews)

Website | Directions | +1 413-343-4048

Heritage Woods is a highly praised assisted living facility, with families expressing their gratitude for the excellent care and nurturing environment provided to their loved ones. The staff is described as professional, attentive, and compassionate. Activities are plentiful, and safety protocols are diligently maintained. The Memory Care unit, especially The Birches, is highlighted for its exceptional care and support for residents with Alzheimer’s and dementia. Despite some negative feedback from an employee, the overall consensus is overwhelmingly positive, with residents feeling at home, making friends, and participating in engaging activities. The facility’s cleanliness, staff kindness, and communication during the Covid-19 pandemic are also commended.


The Arbors at Chicopee Assisted Living and Memory Care

9.8/10 (50 reviews)

Website | Directions | +1 413-206-9763

The Arbors at Chicopee Assisted Living and Memory Care is a facility filled with love, compassion, and a true sense of family. The residents receive top-notch care from dedicated staff members who go above and beyond to ensure their comfort and happiness. The facility boasts a warm atmosphere, engaging activities, and delicious meals. From the Executive Director to the RCA’s, everyone is focused on providing the best quality of life for the residents. Families of residents and staff alike rave about the welcoming environment and the genuine care shown to everyone at The Arbors.

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East Village Place

9.8/10 (44 reviews)

Website | Directions | +1 413-525-8150

East Village Place is a highly recommended assisted living facility where residents are treated like family. With attentive and caring staff, excellent meals, engaging activities, and a warm atmosphere, residents are thriving and happy. The facility offers a variety of activities and events that keep residents active and engaged. The staff go above and beyond to ensure the comfort and well-being of residents, providing genuine care and support. Family members are impressed with the level of care, communication, and compassion shown towards their loved ones. Overall, East Village Place is a welcoming and inclusive community where residents feel secure, supported, and cared for.


Prosper At Monastery Heights

9.2/10 (40 reviews)

Website | Directions | +1 413-781-1282

Prosper At Monastery Heights is a facility with a very attentive and caring staff, providing good care for residents. While the management and corporate team may have some issues, the community spaces are inviting, the food is praised, and activities are enjoyed by residents. Families appreciate the level of care provided, the open communication, and the peaceful environment. Landmark at Monastery Heights seems to excel in providing a safe and comfortable living environment, with residents feeling happy and well-cared for. The facility is highly recommended by both residents and their families, showcasing the dedicated and compassionate staff members.


The Wellington at Springfield

8.4/10 (65 reviews)

Website | Directions | +1 413-426-9868

The Wellington at Springfield has received mixed reviews from residents and their families. While some praise the friendly staff, cleanliness, activities, and delicious food, others express concerns about poor management, high turnover, and subpar services. The lack of engagement from the facility’s director, issues with food quality, and delays in addressing maintenance problems are highlighted. However, recent changes have been noted, with improved customer service and a warm, inclusive environment. Potential residents are encouraged to visit and make their own assessment before making a decision about moving in.

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