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18 Best Assisted Living Facilities in Richmond, VA

Richmond offers a supportive and vibrant community ideal for seniors seeking assisted living options. These are the top-rated assisted living facilities in the city.

Selecting an assisted living facility is a significant decision. In Richmond, families and their loved ones have excellent options to consider. This article explores the best assisted living facilities to help you find the best community for your loved one.

Senior Care Authority of Richmond

10/10 (36 reviews)

Website | Directions | +1 804-510-0997

Senior Care Authority of Richmond, led by Lisa Isbell, has received numerous heartfelt reviews praising their dedication to helping families find the perfect assisted living facility. Lisa’s knowledge and support have been described as invaluable, with her ability to listen, provide solutions, and offer reassurance during difficult transitions. Clients appreciate her professionalism, compassion, and ability to find the right balance of care and cost for their loved ones. Lisa’s expertise and guidance have made the process less difficult and overwhelming, resulting in successful and happy placements for seniors. The team at Senior Care Authority is commended for their exceptional service and genuine care for families in need.


10/10 (36 reviews)

Website | Directions | +1 804-241-9061

NestEasy, led by Jim Beck, offers a highly personalized and professional service in assisting families with finding the right assisted living facility for their loved ones. With deep knowledge of the senior living landscape, Jim provides valuable guidance, sets up appointments, offers expert advice, and ensures a seamless transition process. Families appreciate Jim’s compassion, dedication, and attention to detail, making an otherwise daunting task easier and clearer. His commitment to finding the best fit for each individual’s needs shines through in the glowing recommendations from satisfied clients who praise his expertise and support in navigating this significant life transition.

The Barrington at Hioaks

9.6/10 (164 reviews)

Website | Directions | +1 804-320-1412

The Barrington at Hioaks is a luxurious, welcoming, and top-notch assisted living facility with spacious apartments, excellent amenities, and a packed calendar of activities. The warm and friendly staff, especially tour guide William, provide personalized experiences that make residents feel at home. While some negative reviews mention issues with policies, the majority of feedback praises the caring environment, attentive staff, and high quality of care provided. Overall, The Barrington at Hioaks is highly recommended for those looking for an outstanding senior living community with exceptional amenities and dedicated staff.

The Westmont at Short Pump

9.6/10 (133 reviews)

Website | Directions | +1 804-495-8880

The Westmont at Short Pump is a breathtaking and welcoming assisted living facility. The staff, including the Executive Director, is professional, accommodating, and knowledgeable. The residents appear happy and active, making it an easy transition from home. The cleanliness, beautiful design, and delicious food add to the overall appeal. The facility offers various amenities and individualized care. Despite a negative employment experience, most reviews highlight the warmth and comfort provided to residents. The community is highly recommended for those seeking a trustworthy and inviting environment for their loved ones.

Commonwealth Senior Living at Chesterfield

9.2/10 (63 reviews)

Website | Directions | +1 804-271-9787

Commonwealth Senior Living at Chesterfield has received mixed reviews. While some praise the kind and caring staff, cleanliness, and variety of activities, others express concerns about privacy issues in shared rooms and the need for more attentive caregivers. The facility has been described as warm and welcoming, with a friendly atmosphere. Despite some shortcomings, many residents and family members appreciate the level of care provided by the staff. Overall, Commonwealth Senior Living at Chesterfield appears to offer a positive living environment for seniors in need of assisted living services.

Discovery Village At the West End

9/10 (106 reviews)

Website | Directions | +1 804-554-1555

Discovery Village At the West End is highly praised for its warm and welcoming atmosphere. Families appreciate the attentive staff who cater to residents’ specific needs, particularly in the Memory Care unit. The management team is commended for prioritizing both resident and employee satisfaction, creating a cohesive and thriving community. However, there are some complaints about outdated food and staff behavior. Overall, Discovery Village offers a lively community, caring staff, and a supportive environment for seniors, making it a highly recommended assisted living facility.

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Watercrest Richmond

8.6/10 (33 reviews)

Website | Directions | +1 804-395-7107

Watercrest Richmond is a top-notch assisted living facility with around-the-clock care and friendly staff. Residents enjoy the tall ceilings, cleanliness, and various amenities offered, such as a pizza bar, salt room, and spa. The memory care facility receives high praise for its compassionate staff, including the activity director, Tae. New management changes have reassured families of the continued high level of care and professionalism. The staff, including Christine and Marsha, are commended for their dedication and compassion towards residents. Overall, Watercrest Richmond is described as a beautiful, well-thought-out community that sets a new standard for assisted living facilities.


8.6/10 (27 reviews)

Website | Directions | +1 804-474-8800

Cedarfield, an assisted living facility, seems to have mixed reviews. While some residents are happy with the community, the food, and the activities provided, there are concerns about the management. Some family members have expressed dissatisfaction with the care and services provided, citing issues with communication, safety, and quality of services. It’s clear that there are differences in experiences at Cedarfield, with some praising it for its warmth and welcoming atmosphere, while others are disappointed with the decline in care and services compared to their expectations.

Westminster Canterbury Richmond

8.4/10 (144 reviews)

Website | Directions | +1 804-256-2092

Westminster Canterbury Richmond offers a range of experiences based on the reviews shared. From outstanding restaurant meals to skilled nursing care, there are both positive and negative experiences reported. The food received high praise, while housekeeping and communication between staff and residents’ families were areas of concern. Despite challenges, the healthcare staff displayed compassion, and volunteers expressed their enjoyment of their roles. The community offers a variety of activities and amenities, but issues with management and staff behavior were also mentioned. Overall, the facility is described as high quality, but with some room for improvement in certain areas.

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Commonwealth Senior Living at the West End

8.2/10 (58 reviews)

Website | Directions | +1 804-965-2155

Commonwealth Senior Living at the West End is praised for its caring and dedicated staff who go above and beyond for residents. The facility is described as clean and well-organized with a warm and welcoming atmosphere. Activities and events are highlighted as a key aspect of keeping residents engaged and fulfilled. However, there are some concerns raised about certain incidents of neglect and lack of attention to residents’ needs. Some reviews mention issues with food quality and communication with upper management. Overall, the facility is recognized for its compassionate and professional staff members who strive to create a comfortable and supportive environment for residents.

Sunrise of Richmond

8.2/10 (23 reviews)

Website | Directions | +1 804-967-0303

Sunrise of Richmond is a highly recommended assisted living facility that offers a clean, home-like environment with respectful and compassionate staff. The community stands out for its excellent food, professional sales team, and welcoming atmosphere. While some reviews have highlighted issues such as deteriorating care and high costs, overall, Sunrise of Richmond seems to provide quality care for residents, especially those in memory care. The community has been successful in maintaining high spirits and effective communication with loved ones, making it a desirable option for those in need of assisted living in Richmond.

Lakewood Retirement Community

8.2/10 (37 reviews)

Website | Directions | +1 804-740-2900

Lakewood Retirement Community is a highly recommended place for both employees and residents. The stress-free environment, beautiful campus, and caring staff make it a desirable choice. While some negative reviews mention false promises and lack of communication, the majority highlight the helpfulness of the staff, the wide range of activities available, and the happy atmosphere. Whether you are looking for a job or considering a place for yourself or your loved ones, Lakewood Retirement Community seems to be a top choice in Richmond.

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The Crossroads at Bon Air

8/10 (25 reviews)

Website | Directions | +1 804-256-7473

After visiting many different facilities, The Crossroads at Bon Air stands out as a top choice. With a caring staff, a variety of activities, and genuine support for residents, it’s clear that all staff serve as advocates for those in their care. Lea Gammon’s exceptional communication and support make this facility a happy and positive environment. While some previous residents have expressed concerns about declining care and dining options, others have raved about the cleanliness, friendliness, and overall warmth of the community. With multiple levels of care and outstanding staff, this facility comes highly recommended for those looking for a place to age in peace.

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Sunrise Villa Tuckahoe

7.8/10 (33 reviews)

Website | Directions | +1 804-741-1011

Sunrise Villa Tuckahoe has received mixed reviews from residents and their families. While some residents have expressed happiness with the care and attention provided by the staff, others have raised concerns about poor cleaning of apartments, lack of extended care, and inadequate staff ratios. Overall, the facility seems to be well-run and welcoming, with compassionate caregivers, available resources, and a focus on resident happiness. However, issues with maintenance, cleanliness, and staff responsiveness may be a cause for concern. Sunrise Villa Tuckahoe appears to be a suitable option for those who are fully capable of caring for themselves, but may not be the best choice for those in need of significant assistance.

Sunrise at Bon Air

7.6/10 (28 reviews)

Website | Directions | +1 804-560-7707

Sunrise at Bon Air is praised for its warm and inviting atmosphere that feels more like home than a facility. The staff are friendly and go above and beyond in service, offering plentiful and varied meals. The amenities, including housekeeping, laundry, transportation, and activities, add to the comfort and satisfaction of residents and families. Nursing assessments are thorough and responsive to changes in care. While there are some concerns about communication and staffing levels, overall, Sunrise at Bon Air is a well-regarded assisted living facility with caring, engaged staff providing a welcoming environment for residents.

Morningside in the West End

7.4/10 (29 reviews)

Website | Directions | +1 804-270-3990

Morningside in the West End has received positive reviews from residents and family members. The staff is described as welcoming, helpful, and engaged with residents. The facility is clean, smells good, and offers a homey environment. Specific staff members, such as nurses and management, are praised for their kindness and dedication to resident care. On the other hand, some negative reviews mention challenges such as slow service, lack of dietary considerations, and bedsores. Overall, the facility’s strengths seem to lie in its caring staff, personalized attention, and welcoming atmosphere.

The Harmony Collection at Hanover

7.4/10 (69 reviews)

Website | Directions | +1 804-495-0153

The Harmony Collection at Hanover has received rave reviews for its beautiful buildings, well-coordinated events, and exceptional staff like Krystal Stephens. Visitors and residents alike have praised the thorough information provided during tours, engaging activities, and high level of care. Positive feedback highlights the welcoming atmosphere, delicious food, and attentive staff members. Despite some negative feedback alleging neglect and turnover in management, overall reviews emphasize the sense of community, family-like environment, and dedication of the staff. The Harmony Collection at Hanover appears to be a highly recommended assisted living facility with a variety of activities and caring staff members.

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Blue Ridge Senior Living of Richmond

7.2/10 (40 reviews)

| Directions | +1 804-741-9494

Blue Ridge Senior Living of Richmond has received mixed reviews. While some families praise the care and compassion provided by the staff, others have raised concerns about cleanliness, safety, and management. Positive feedback highlights attentive and professional staff, improved dining experiences, and collaborative partnerships with healthcare providers. However, negative reviews mention issues such as bedbugs, roaches, lack of supervision in memory care, and poor communication with families. It is important for individuals considering this facility to carefully evaluate all aspects before making a decision.