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20 Best Assisted Living Facilities in Charlotte, NC

Charlotte offers a supportive and vibrant community ideal for seniors seeking assisted living options. These are the top-rated assisted living facilities in the city.

Selecting an assisted living facility is a significant decision. In Charlotte, families and their loved ones have excellent options to consider. This article explores the best assisted living facilities to help you find the best community for your loved one.

The Sanctuary at Stonehaven

10/10 (53 reviews)

Website | Directions | +1 704-233-3374

The Sanctuary at Stonehaven is a beacon of excellence, providing exceptional care and services to residents. The staff, described as true angels, go above and beyond to make residents feel cherished and valued. The cozy and inviting atmosphere, along with personalized attention, sets The Sanctuary apart from other facilities. Families appreciate the warm and home-like environment, with staff treating residents like family. With high levels of compassionate care, cleanliness, and engaging activities, The Sanctuary is praised as a blessing and a sanctuary for loved ones in need of care.

The Post at Providence

10/10 (29 reviews)

Website | Directions | +1 980-446-0406

The Post at Providence is a beautiful assisted living facility with a family-like atmosphere, where residents are well taken care of and loved. Caregivers go above and beyond to provide individualized care and create a warm and inviting environment. With a high staff-to-resident ratio, delicious meals, and engaging activities, residents thrive and families feel at peace knowing their loved ones are in good hands. The facility is described as a blessing and a godsend by residents and their families, with many praising the attentive and compassionate staff. This home provides excellent quality care and a true sense of community for all who reside there.

CarePatrol of Charlotte

10/10 (187 reviews)

Website | +1 704-771-1777

CarePatrol of Charlotte has received outstanding reviews from satisfied customers. From Deb Scholl to Lori and Alisha, each caregiver displayed exceptional knowledge, compassion, and dedication in assisting families with finding the right senior living options. They took the stress out of making tough decisions and offered valuable support throughout the process. CarePatrol’s personalized approach and commitment to finding the perfect fit for each individual’s needs have earned them high praise. With their expertise and guidance, families can navigate the complexities of elder care with confidence and peace of mind. Highly recommended for anyone seeking senior living placement services.

Senior Care Authority

10/10 (29 reviews)

Website | Directions | +1 704-754-8754

Senior Care Authority has received outstanding reviews from families praising their compassionate and knowledgeable team. Mike, Melissa, Amy, and Danielle have been highlighted for their professionalism, patience, and consistent support in finding the best possible care for their loved ones. Families have expressed gratitude for the peace of mind and seamless transitions provided by Senior Care Authority during challenging times. The dedicated staff, particularly Mike Mannion and Melissa Novotny, have been commended for going above and beyond to ensure families found the perfect fit for their loved ones.

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Joyful Senior Living

10/10 (55 reviews)

Website | Directions | +1 980-689-2474

Joyful Senior Living is a top-notch assisted living facility in the LKN area, with residents receiving excellent personal care in a small, family-like environment. Owned by Gino and Jessica, the facility is praised for its cleanliness, well-prepared meals, and engaging activities. Residents and visitors alike feel loved and supported by the dedicated staff. The warm and welcoming atmosphere, coupled with individualized attention, make Joyful Senior Living stand out amongst other facilities. Highly recommended for anyone seeking a safe and joyful home for their loved ones.

The Little Flower Assisted Living

9.6/10 (32 reviews)

Website | Directions | +1 704-545-7005

The Little Flower Assisted Living is highly recommended by residents and family members alike. With a dedicated and caring staff, including long-tenured caregivers, the facility offers a warm and family-oriented environment. Residents feel at home, loved, and well taken care of, with activities, cleanliness, and safety being top priorities. The personal attention and compassion shown towards residents make it a highly recommended choice for those seeking assisted living for their loved ones.

MerryWood on Park

9/10 (38 reviews)

Website | Directions | +1 980-999-4533

MerryWood on Park is a charming and welcoming assisted living facility with fantastic staff, food, and facilities. The residents quickly make friends and are very happy. Rebecca, the tour guide, is knowledgeable, professional, patient, and understanding. The community offers beautiful grounds, great activities, and a genuine concern for the well-being of its residents. The staff, including Mrs. Huff, Michelene Love, and various others, are friendly, kind, and go above and beyond to create a warm and inviting environment for all. Overall, MerryWood on Park seems to be a top choice for those looking for a caring and active community for their loved ones.

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Summit Place of South Park

9/10 (34 reviews)

Website | Directions | +1 704-525-5508

Summit Place of South Park stands out as a warm and welcoming assisted living facility with a strong sense of community and excellent staff. Residents and their families praise the caring and attentive team, the range of activities available, and the overall quality of life provided. From seamless move-in processes to personalized care and engaging events, Summit Place creates a homely environment where residents feel valued and supported. Despite a few minor issues reported by some, the majority of feedback highlights the exceptional level of care and the positive impact on residents’ lives.

The Haven & The Laurels in the Village at Carolina Place

9/10 (22 reviews)

Website | Directions | +1 704-540-8007

The Haven & The Laurels in the Village at Carolina Place provide exceptional care, attractive facilities, and a variety of activities for residents. The staff, including Antoinnette, Nacole, Crystal, and Hannah, are professional, compassionate, and dedicated. Families praise the level of care received by their loved ones and the personal connections built with staff. The Haven’s memory care unit is particularly outstanding. However, there have been complaints about issues such as cleanliness, maintenance, and communication at The Laurels. Overall, residents and families appreciate the welcoming atmosphere and the dedication of the staff at both facilities.

Waltonwood Providence

9/10 (67 reviews)

Website | Directions | +1 980-999-4692

Waltonwood Providence has received high praise from residents and family members alike for its beautiful facilities, engaging activities, and caring staff. The community offers a range of living options to suit every resident’s needs, with excellent attention to cleanliness and resident care. Staff members like Cara and Matt are specifically highlighted for their friendliness and professionalism. While there have been a few negative experiences with certain staff members, overall, Waltonwood Providence is recommended as a top choice for assisted living in the Charlotte area, with residents thriving and families feeling confident in their loved one’s care.

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Northlake House

8.8/10 (38 reviews)

Website | Directions | +1 980-859-6000

Northlake House is a top-notch assisted living facility with a caring, cheerful staff dedicated to residents’ well-being. The activities director plans engaging outings and excursions, while the care coordinator is informative and attentive. Residents enjoy delicious food, a variety of amenities, and a clean, well-maintained environment. The facility fosters a family-like atmosphere, with staff working together to provide exceptional care. However, some concerns have been raised about the facility’s handling of resident safety and medication management. Overall, Northlake House provides a warm and welcoming home for residents in need of assisted living services.

Preston House

8.8/10 (33 reviews)

Website | Directions | +1 704-741-5785

Preston House, an assisted living facility in Charlotte, is highly praised by residents and their families for its compassionate and attentive staff. Residents feel welcomed, cared for, and safe in this small and home-like community. The staff go above and beyond to ensure residents are comfortable, engaged, and well taken care of. While some negative reviews mention issues with staffing and organization, overall, Preston House is described as a hidden gem with a caring team that treats residents like family. The facility is commended for its cleanliness, activities for residents, and personal approach to care.

The Cypress of Charlotte

8.8/10 (28 reviews)

Website | Directions | +1 704-714-5500

The Cypress of Charlotte has received largely positive reviews, with residents praising the delicious food, variety of activities, and beautiful grounds. The community is described as welcoming and friendly, with residents enjoying the amenities and social atmosphere. Some concerns were raised about the lack of assisted living options and potential crowding in the Stewart center. Overall, The Cypress seems to offer a luxurious and enjoyable living experience for retirees looking for a vibrant community.


8.8/10 (114 reviews)

Website | Directions | +1 704-551-6800

Southminster retirement home on Park Rd offers luxurious amenities and a beautiful environment for seniors. However, recent reviews indicate issues with unprofessional staff, poor quality food, and lack of compassion. While some have had positive experiences with healthcare and social activities, others have been disappointed by the drop in overall quality and customer service. Despite its upscale appearance, Southminster’s treatment of residents and guests may be cause for concern.

The Laurels & The Haven in Highland Creek

8.6/10 (46 reviews)

Website | Directions | +1 704-947-8050

The Laurels & The Haven in Highland Creek has mixed reviews. While some praise the staff, cleanliness, and level of care provided, others highlight concerns such as medication mismanagement, staffing shortages, and issues with management. Residents and their families have experienced varying levels of satisfaction, with some feeling grateful for the compassion and peace of mind provided, while others have expressed disappointment and frustration. Recent updates include changes in management and staffing, with hopes for improvement. Potential residents are advised to conduct thorough research and seek feedback from current and former residents before making a decision.

Legacy Heights Senior Living Community

8.6/10 (30 reviews)

Website | Directions | +1 704-544-7220

Legacy Heights Senior Living Community has received a mix of reviews from families with loved ones residing in the facility. Positive feedback highlights the caring and responsive staff, beautiful decor, and engaging activities. Some reviewers praised the exceptional care received from specific staff members. However, negative reviews expressed concerns about understaffing, poor food quality, resident safety, and lack of proper training for memory care. Despite some mixed feedback, a few family members commended the dedication of staff members like Diana and Bethany. Overall, Legacy Heights appears to offer a warm and welcoming environment with room for improvement in certain areas.

Wickshire Steele Creek

8.6/10 (26 reviews)

Website | Directions | +1 704-327-6989

Wickshire Steele Creek has received mixed reviews from visitors regarding their experiences. While some visitors were impressed with the knowledgeable and compassionate staff, particularly praising Rebekah and Allison, others raised concerns about communication issues and inadequate care for residents. The facility has shown efforts to improve with renovations and updates in progress, but issues such as staff shortages and inconsistent care have been noted. Visitors are encouraged to visit the facility and make their own assessment before making a decision on placement.

Charter Senior Living of Charlotte

8.4/10 (62 reviews)

Website | Directions | +1 704-366-2550

Charter Senior Living of Charlotte is praised for its beautiful, clean, and home-like environment, with staff members who are friendly, professional, and go above and beyond for residents and families. The director, Rebekah Thomas, is highlighted for her individualized care and attention to detail. The facility offers a variety of activities and programs, creating a warm and welcoming community for residents. Families appreciate the compassionate and supportive staff, as well as the dedication to improving residents’ quality of life. Overall, Charter Senior Living receives high praise for its exceptional care and positive atmosphere.

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Brookdale South Park

8.4/10 (22 reviews)

Website | Directions | +1 704-553-8700

Brookdale South Park has received mixed reviews from residents and their families. While some praise the compassionate staff, clean facilities, and welcoming environment, others have expressed dissatisfaction with communication issues, price increases, staff shortages, and management concerns. However, there are positive comments about specific staff members, such as Whitney and Michael, who are highly praised for their dedication and care. Overall, there seems to be a mix of positive and negative experiences at Brookdale South Park, with some residents and families satisfied with the level of care provided, while others feel improvements are needed.

Sunrise on Providence

8/10 (33 reviews)

Website | Directions | +1 704-365-5252

Sunrise on Providence is highly recommended by residents and families alike. The staff, including Executive Director Beatrice Oywer, goes above and beyond to ensure residents are well cared for and families are supported. The facility offers delicious food, coordinated activities, and a home-like atmosphere. There are outstanding care managers, medical technicians, and maintenance staff who are attentive and caring. Overall, Sunrise on Providence provides exceptional care and support for its residents, creating a warm and welcoming environment for all who call it home.